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  2. Frequently Asked Questions

Frequently Asked Questions

1. How can you send me a prescription medication through the mail?
A. The United Kingdom allows the importation of small quantities of medication for personal use only meaning that you can make your own choices about what medicines you use! Our packages are exported with all legal licenses and sent to you in full compliance with these sets of regulations.
2. Will I need to pay VAT or deal with customs?
A.UK customs runs a random screenings on all incoming packages. If your package is selected for screening, you may be subject to paying VAT or other fees for shipping. If you are not willing to pay this, don't worry! We will accept the returned package and you won't have to pay anything!
3. How do you ship your orders?
A. We ship all of our orders using EMS courier shipping allowing you to track your package all the way to your front door.
4. I don’t live in the United Kingdom. Can I still order from you?
A. Unfortunately, we are currently only able to ship to the United Kingdom. Please check back often for any updates to our shipping policies!
5. What is the cost for shipping?
A. Like all good things in life, it’s free!
6. What is the average shipping time?
A. Shipping times may vary from 7-21 days at the maximun, but most of our orders arrive 7-14 days after being processed.
7. Help! I want to cancel or change my order!
A. Any cancellations or changes to your order must be made before it ships. Please contact us as soon as possible and we will do our best to make any changes you wish.
8. May I return my order?
A. Yes! If you would like to return your order, simply put it back in the box and send it back to us. Just make sure that the tablets are still in their original packaging and that it is unaltered and not damaged. We will provide your refund as soon as possible.
9. How can I order from you?
A. We accept Visa Credit Card payment only, not Mastercard nor any Debit card.
10. Will my credit card and personal information be safe with you?
A. All information collected from our customers is kept confidential and will never be shared with any third parties. We will only use this information for the verification of your order and credit card purchases. If you wish to be removed from our database, you may contact us any time to request immediate deletion.
11. Will Modafinil or Armodafinil be mentioned on my credit card statement?
A. No, our charge descriptor does not mention Modafinil, Armodafinil, or medication of any kind!
12. I need to contact you right now!
A. If you need to contact us, you may reach out to us directly by e-mail or fill out the convenient online submission form. If you would like to reach us on social media, you can contact us via Reddit, Twitter or Facebook!